FAQs

Q: I have 2010 CNC machine ever thing is working fine.  Recently I have changed my CAD software. The nesting software show the program correctly but when put to the CNC the file is not shown correctly.  Why the nesting software shown not correctly when put to the CNC cutting machine .

A: This problem is caused since the Nesting software and the CAD has been up to date but the controller software was not updated.
Please contact our after sales team they will provide you the software update
You can contact the service team via email:-   This email address is being protected from spambots. You need JavaScript enabled to view it.
Also contact us via Skype: service-steeltailor

 Q: The Fast Cam After installing the language is Chinese how to change the language.

A: Open the fast can software and select the language from the Menu and select English


If this you are not able to get. Please re-install the English version of the software, When you insert the CD you select English and continue installation in English.

Call. +86-10-51662600
Email. info@steeltailor.com

Cannes Industrial Park, No.18 Shuang Qiao Dong Lu, Chao Yang District

Beijing ,China. 100121