FAQs

(Q) I am interesting in a plasma cutting machine for air ducts 1500x3000, regarding air ducts software, which one is the best air ducts software, the one can SteelTailor CNC cutting machine supply?

(A) Lantek Software:- Lantek Expert Duct is a powerful module for calculating HVAC and Duct figures. It is one of the global leading Duct CAM software’s. SteelTailor CNC cutting machine will be able to support you with this software.

(Q) How to set postprocessor (Controller) for Lantek software?

(A) SteelTailor CNC cutting machine will be able to send you the Postprocessor setup file. You need to copy the postprocessor file to you software folder. Please contact our after sales team for details.

(Q) I have a Legend I CNC cutting machine of SteelTailor, the machine works perfectly still, I see SteelTailor has change the controller, I am wondering if its possible to upgrade my old controller with the new one?

(A) The Legend I CNC cutting machine controller is a handheld controller, To upgrade the controller you need to make lot of modification, also you need to make space on the electrical box to fix the controller, which will be difficult for you.

Q: I have 2010 CNC machine ever thing is working fine.  Recently I have changed my CAD software. The nesting software show the program correctly but when put to the CNC the file is not shown correctly.  Why the nesting software shown not correctly when put to the CNC cutting machine .

A: This problem is caused since the Nesting software and the CAD has been up to date but the controller software was not updated.
Please contact our after sales team they will provide you the software update
You can contact the service team via email:-   This email address is being protected from spambots. You need JavaScript enabled to view it.
Also contact us via Skype: service-steeltailor

Call. +86-10-51662600
Email. info@steeltailor.com

Cannes Industrial Park, No.18 Shuang Qiao Dong Lu, Chao Yang District

Beijing ,China. 100121


 

Customer Center