Home > Parts&Service > FAQ
We have a prospect interested on adapting Hypertherm´s ArcWriter to a Dragon or Legend plasma cutting machine?
There shouldn’t be any problem in connecting the machine with the plasma cutting machine. The only thing that concern us is if the THC holder in plasma cutting machine is correct size to fix the ARC write torch directly you may have do some modification. The Torch diameter of Arc right in plasma cutting machine is 3.81 cm The torch diameter of usual air plasma cutting machine is 2.5 cm. Please contact the after sales team for the plasma ARC Write manual and the connection details.
changing power source of plasma cutting machine, We require the wiring color code for CNC interface plug Example , arc + arc - , ok to move , start
The ARC+ is red, and ARC- is black in plasma cutting machine. To identify the other four wires. There are two ways in plasma cutting machine: In AUTO mode, press IGNITING or CUTOXY, then use a multi meter to measure which two wires of these four are short circuited, these two wires will be START wires. The other way in plasma cutting machine is, go to DIAGNOSE in main menu, short circuit any two wires of these four, if the DLZ in INPUT becomes 1, which means these two wires are FINISH wires. Please refer the attached document for details on how to connect the CNC wires to PMX 1650.
Please inform us the description of the four pins of the plasma cutting machine & which 1 pins that control the ignition?
The 4 wires, 2 wires START and 2 wires FINISH. The START 2 wires in plasma cutting machine are for giving ignition signal for the plasma. That is the CNC send a signal to the plasma to ignite. The FINISH 2 wires in plasma cutting machine take signal from the plasma to the CNC. This signal is called as “ OK TO MOVE” If you need CNC to plasma cutting machine connection details please provide steeltilor plasma cutting machine serial number and the plasma power source model number.
How to Identify the DIV FINISH wire in plasma cutting machine? Wiring connection
First go to DIAGNO. In the screen of plasma cutting machine the second row has DLZ value will be one by default but when you short the DIV FINISH wire the value changes to zero in plasma cutting machine. The value changes only when you short the FINISH two wires
SteelTailor Power series CNC cutting machine can fit for flame cutting?
Yes,The standard SteelTailor Power series has one set of oxy-fuel cutting torch assembly including a flame torch. So it is also a flame CNC cutting machine.
What’the different of cutting materical between SteelTailor plasma cutting machine and SteelTailor flame cutting machine?
SteelTailor flame cutting machine is fit carbon steel sheet. SteelTailor plasma cutting machine is fit for steel sheet metal.
When we cutting circle and quadrangle in plasma cutting machine, they are not matching with the real results,why?
The parameters of plasma cutting machine are setting correctly on the program and everything is working, but the real result is not matching with parameters, see below:

It seems that we have overset on X and Y axis (Y = +20% ; X=-2%);

This problem can be caused by any one of the below issues.

(1)The motor pulse value of plasma cutting machine got changed which is the most common issue. This values the customer while trying out the parameters may have changed. Can you make one squire shape with the pen and paper, 500*500 this is for us to calculate the ratio.

(2)Motor driver Dip switch setting of plasma cutting machine got changed. Open the CNC machine central unit and make sure the 2 motor driver(X & Y axis) DIP switch values are set correctly. 2 & 5 should be set ON and 1,3,4,6,7,8 should be set OFF

When load a Shape from SteelTailor library and come to the AUTO mode of plasma cutting machine to start operation “FILE NOT EXIST !” But the program file name is shown on the screen.
This may be caused by selecting “NEST” function of plasma cutting machine. You can know if NEST function of plasma cutting machine is selected on the AUTO mode screen, which will display “ARRAY” on the screen if the NEST is selected.

To deselect “NEST” go to AUTO-----OTHERS/ ASSI--------NEST
The effective cutting range of Power/Valiant 2.0 plasma cutting machine is 3m ,How can I extend the effective cutting range?
Dear customer, If you need to extend the effective cutting range of Power/Valiant 2.0 plasma cutting machine. You should order an 6 m frame rail.
The Language interface of SteelTailor plasma cutting machine can be English, Russian or English and Spanish at the same time exist? Can customers switch the language independently?
Currently the controller of SteelTailor plasma cutting machine is in Chinese with some combination of a foreign language, such as English, Chinese and Western, French, German or Russian.Customer should comfirm the controller interface of SteelTailor plasma cutting machine before shipment.We will set it for him at the factory of plasma cutting machine.
Current Page:2 / 9  total: 20 / 87      GO Page
Contact Us
Tel : +86 10 51662600         Email: info@steeltailor.com